Описание

RepairBuddy is the ultimate Repair Shop CRM & Booking Plugin for WordPress.

Whether you run a cell phone repair shop, computer repair business, drone repair, watch repair, bicycle repair, or electronics service center, RepairBuddy helps you manage everything in one place. It combines CRM (customer relationship management), booking system, job tracking, invoices, payments, notifications, and customer feedback — all inside your WordPress site.

🔧 Why Choose RepairBuddy?

Accept repair bookings online from your website.
Manage devices, brands, models, and services.
Send repair estimates for customer approval/rejection.
Create work orders and repair tickets with QR codes.
Assign jobs to technicians and track progress.
Provide online status check for customers.
Collect online and offline payments (integrates with WooCommerce).
Expenses Manage your expenses For your repair shop nicely.
Send SMS and email notifications automatically.
Request customer reviews and feedback after jobs.
Use maintenance reminders to bring customers back.
Generate reports on sales, technicians, and customers.
and much more

RepairBuddy transforms your website into a professional repair shop management system, saving time and building customer trust.

🚀 Advanced Online Repair Booking System (NEW)

RepairBuddy now includes a next-generation repair booking module designed for modern repair businesses.

Customers can:
— Use the system for any repair type — devices can represent cars, watches, TVs, drones, jewelry, appliances, or any item you repair on-site or in-store.
— Select Device Type Brand Device Model for accurate identification.
— Enter device details such as IMEI, serial number, notes, and custom fields.
— Choose multiple repair services per device.
— Book multiple devices in a single order.
— Select a preferred appointment type:
— In-Store Repair
— Pickup Service
— On-Site Repair / Repair at Customer Location
— Ship-In Repair
— Choose from available dates and time slots based on your business schedule.

Once the booking is completed:
— A draft estimate is automatically created
— An appointment is scheduled for the selected time
— The customer receives email & SMS confirmation
— Admins can review, edit, or convert the booking into a job instantly

➡️ This turns your WordPress website into a fully automated repair booking system.

👉 Checkout RepairBuddy Premium for even more features.

To see RepairBuddy in action, watch the demo video:

🔥 Key Features of RepairBuddy

📅 Appointments & Scheduling Management (NEW)

RepairBuddy includes a powerful Appointments module for complete scheduling control.

Admins can:
— Create appointments manually or from repair jobs
— Add direct appointments without a booking
— Schedule appointments from:
— Booking submissions
— Job pages
— Appointment management screen
— Assign technicians to appointments
— View all appointments in a calendar view

Technicians:
— See assigned appointments inside their personal calendar
— Manage workload and availability efficiently

➡️ Ideal for repair shops, field service teams, on-site repairs, and pickup/delivery workflows.

Device Types, Brands, and Devices (Customizable for Your Business)

Fully customizable: rename Device Type, Brand, and Device to match your industry (e.g., Car Type Manufacturer Model).
Add unlimited device types such as phones, laptops, tablets, cameras, watches, cars, appliances, and more.
Customers can select from your predefined devices or use an “Other” option to enter custom details.
Collect important identifiers like IMEI, serial number, registration number, or custom fields for accurate tracking.

Services, Parts, and Extras

Define repair services with pricing by device type/brand.
Manage parts inventory directly or via WooCommerce products.
Add extras on the fly during job creation.

Online Repair Booking & Appointment Scheduling

Multi-step booking with device type, brand, model & services
Book multiple services per device
Support for multiple devices in one booking
Appointment type selection: pickup, ship-in, on-site, or in-store
Date & time slot selection based on availability
Automatic estimate & appointment creation
Email & SMS confirmation for customers

Jobs Calendar

Manage jobs through a calendar

Estimates & Approvals

Send professional estimates to customers.
Customers can approve/reject online.
Approved estimates automatically create jobs.

Technician Job Management

Assign jobs to technicians.
Track services, parts, notes, and logs.
Private and public logs available for staff or customers.

Repair Tickets & Work Orders

Print repair tickets with QR codes.
Generate signed work orders for authorization.

Customer Portal & Status Check

Customers log in to view bookings, estimates, jobs, and invoices.
Or check repair status with a case number without login.

Notifications (SMS & Email)

Pre-built templates for professional communication.
Notify customers on status changes, estimates, invoices, and feedback.

Invoices, Payments & Receipts

Accept online payments (WooCommerce gateways).
Record offline payments (cash, card, bank transfer).
Print/email professional invoices and receipts.

Customer Reviews & Feedback

Send review requests automatically or manually.
Collect ratings and comments linked to jobs.

Maintenance Reminders

Automate reminders to bring customers back for service.
Send via email or SMS based on device/brand filters.

Reports & Analytics

Sales reports by job status, paid/unpaid jobs.
Technician and customer performance summaries.
Helps you make informed business decisions.

Warranty Claims

Customers can book warranty claims with proof of purchase.
Approve or reject warranty requests from admin.

Multi-User Roles

Store managers oversee all jobs and technicians.
Technicians only see their assigned jobs.
Customers manage bookings and devices via their account.

💰 Expenses Module (Job-Based & Business Expenses)

Track every cost related to a repair job or your overall business with precision.
Record job-specific expenses (parts purchases, technician costs, outsourcing, travel).
Support for general, operational, business, and personal expenses.
Categorize expenses with tax rules and payment methods.
Attach receipts and reference numbers for accounting clarity.
Filter expenses by job, technician, category, date, or payment status.
Automatically calculate job profitability by comparing revenue vs expenses.
Designed to work across industries: repair shops, IT services, automotive, field service, and electronics.

➡️ Gives you true profit visibility, not just revenue.

⏱️ Time Log Module (Track Time. Automate Billing. Boost Profit.)

A powerful time-tracking system built for service-based businesses.

Technicians can log time spent on each job or service.
Admins define billing rates and technician payout rates.
Convert logged time into billable job extras automatically.
Track actual labor cost vs charged amount for accurate profit analysis.
Ideal for diagnostics, consultations, on-site work, and hourly services.

➡️ Perfect for repair shops, IT support, MSPs, and service technicians.

✍️ Digital Signatures (Pickup, Delivery & Approvals)

Eliminate paperwork and protect your business with legally-sound digital approvals.
Capture customer signatures during device intake, estimate approval, pickup, or delivery.
Works on desktop, tablet, and mobile devices.
Signatures are securely stored and linked to jobs and work orders.
Prevent disputes with time-stamped proof of authorization.

— Ideal for high-value repairs, warranties, rentals, and B2B service workflows.

Who Can Use RepairBuddy?

RepairBuddy is designed for any repair or service-based business, including:
— Mobile & cell phone repair shops
— Computer & laptop repair centers
— Camera & drone repair services
— Bicycle, watch, and jewelry repair shops
— TV, AC, and home appliance service providers
— Auto repair shops and garages
— Every type of repair shops can use RepairBuddy

👉 Checkout RepairBuddy Premium for even more features.

Скриншоты

Online Repair Booking System – Book by Type, Brand, Device & Multiple Repair Services
Flexible Repair Booking Options – In-Store, Mail-In, Pickup & On-Site Repair Services
Repair Appointment Scheduling – Setup Store, Pickup & On-Location Service Appointments
Automated Email & SMS Notifications for Customers and Repair Shop Staff
Repair Shop Management Dashboard – Manage Jobs, Estimates, Appointments, Payments, Expenses & Reports
Appointment Management System for Repair Shops
Online Estimate Approval System – Get Customer Approval Before Starting Repairs
Digital Signature System – Automated & Manual Signatures for Repair Jobs
Online Repair Ticket Status Tracking & Customer-to-Technician Messaging Portal
Repair Shop Calendar – Manage Assignments, Appointments, Estimates & Jobs
Advanced Job Management with Filters – Track Repair Status, Priority & Technicians
Technician Time Tracking System – Manual & Automatic Time Logs
Repair Business Expense Management – Track Job & Operational Expenses
Online & Offline Payment Management for Repair Shops
Multiple Repair Invoice Templates – Professional Repair Billing Software
Complete Repair Job History Logs & Activity Tracking
Universal Repair Tag Printing – Argox, Zebra, Brother & Dymo Label Support
Repair Business Reports & Analytics – Improve Performance & Profitability
Automated Review & Reputation Management for Repair Shops
Customer & Technician Portal – Powerful Repair CRM Access
Device-Based Parts Inventory with Quality & Variation Management
Automated Maintenance Reminders to Bring Customers Back
Classic Repair Booking Form for Quick Service Requests
Unlimited Tax Management System for Repair Businesses
Multi-Language Support – Easily Translate RepairBuddy Repair Software
Simple Online Quote Request Form for Repair Services
All-in-One Repair Shop Software for Phone, Computer, Jewelry, Watch, Drone, TV, Appliance & Auto Repair Businesses

Установка

Upload and activate the plugin in WordPress.
Configure basic settings under Computer Repair Shop in the admin panel.
Use the available shortcodes on pages:

[wc_order_status_form] Case status form
[wcrb_booking_system hidetypes='no' hidebrands='YES' hidedevices='YES' selectedtype='' selectedbrand='' selecteddevice='' show_popular='YES' selectedservice='' hide_search='NO' groupedservices="yes" wcrb_book_warranty='NO' wcrb_warranty_label="Claim Warranty"] Service/Device/Appointment/Booking
[wcrb_booking_system hidetypes='no' hidebrands='YES' hidedevices='YES' selectedtype='' selectedbrand='' selecteddevice='' show_popular='YES' selectedservice='' hide_search='NO' groupedservices="yes" wcrb_book_warranty='YES' wcrb_warranty_label="Claim Warranty"] Warranty Booking
[wc_cr_my_account] Customer account dashboard
[wc_book_my_service] Book a service with brand/device/service
[wc_book_type_grouped_service] Grouped booking by device type
[wc_book_devices_and_services] Book multiple services for a device
[wc_book_my_warranty] Warranty claim form
[wc_list_services] List services on frontend
[wc_list_products] List parts on frontend

Часто задаваемые вопросы

Can I use this plugin for my cell phone repair shop?: Yes! RepairBuddy is ideal for mobile repair shops. You can manage IMEI numbers, devices, and offer online bookings for phone repairs.
Does this plugin support computer repair shops?: Absolutely. RepairBuddy is used by computer repair centers to manage estimates, invoices, jobs, and customer communication.
Does RepairBuddy support repair appointments and time slots?: Yes. RepairBuddy includes a full appointment scheduling system with date & time slot selection, technician assignments, and calendar management.
Can customers choose pickup, on-site, or ship-in repair options?: Yes. Customers can select their preferred repair method during booking, including pickup, on-site repair, in-store visits, or ship-in repairs.
Can my customers track repair status online?: Yes. Customers receive a case number or ticket and can check repair status anytime on your website.
Does RepairBuddy support online payments?: Yes. Payments are integrated with WooCommerce. You can accept PayPal, Stripe, bank transfers, or any WooCommerce-supported gateway.
Can I record offline (cash) payments?: Yes. On-site payments like cash, card, or bank transfer can be recorded along with receipts.
Can I send SMS notifications?: Yes. RepairBuddy integrates with multiple SMS gateways so you can notify customers at every step of the repair.
Does it support invoices and receipts?: Yes. You can print or email invoices and payment receipts with professional templates.
Is there a warranty booking system?: Yes. Customers can submit warranty claims with receipts. You can review and approve/reject them.
Can customers leave reviews on completed jobs?: Yes. RepairBuddy includes a review and feedback module for collecting customer ratings.
Does this work with WooCommerce?: Yes. Parts, products, and payments can integrate with WooCommerce.
Is RepairBuddy translation-ready?: Yes. The plugin is fully translatable into any language.
Can I create multiple job statuses?: Yes. You can add unlimited job statuses with custom email/SMS notifications.
Is there a limit on devices, services, or parts?: No. You can add unlimited devices, brands, services, and parts.
How can I report security issues?: You can report issues via the Patchstack Vulnerability Disclosure Program. Report a vulnerability here.

Отзывы

Uv 28.01.2026

recently started using this plugin. its very useful my repair business. Good service from ateeq . hoping for the best in years to come

frazerxavier 25.01.2026

I must say this is one of the best plugins I have ever come across. A must have for repairs shops. It has all the features and new one added. I have been using this plugin for over 6 years now. Whenever I had an issue or a feature to be added, the creator never disappointed.

irepairmoranbah 12.12.2025

3 years user and great helper for a one man band shop.

gwarboy2000 12.12.2025

Ever since installing Repair Buddy, my repair workflow has improved in a way that genuinely deserves praise. My repair volume went up, my process became more efficient, and the plugin has already paid for itself many times over. But what truly sets this plugin apart is the developer, Ateeq. His support has been on a level you just don’t see anymore. He has repeatedly gone out of his way to help—fixing issues that weren’t even caused by the plugin, responding quickly every time I reached out, and walking me through problems even when they were due to conflicting plugins or mistakes on my own site. He even tracked down and repaired a theme-level code conflict that he had no obligation to touch. The fact that he stepped in anyway says everything about the kind of support you get with this plugin. If you’re on the fence about whether Repair Buddy is worth it… the answer is absolutely, without question, YES!

alvrom1 03.11.2025

We are using this plugin for our audio repair shop since 2 years now and we are really happy with it, it has been a game changer, automating the way we communicate with our customers, following repair status, creating reports, invoices, etc… Integrated with woocomerce, tracking your inventory.. etc. etc.. It has been posible to adapt it to the way we work and our specific devices and brands. It keeps updating with new features and improvements. They offer a great support and updates dedicated to your shop. Highly recommended! Thank you!

oleas 29.10.2025

RepairBuddy has been a game-changer for my repair business’ WordPress workflow. It’s easy to set up, packed with useful features, and integrates perfectly with our existing processes. What really stands out is the development team — they actually listen to customer feedback and continuously improve the plugin. Any bugs reported were fixed quickly, and new functionality requests were taken seriously. It’s rare to find a plugin with this level of responsiveness and dedication. Highly recommended for anyone running a repair service website!

Посмотреть все 20 отзывов

Участники и разработчики

«RepairBuddy – Repair Shop CRM & Booking Plugin for WordPress» — проект с открытым исходным кодом. В развитие плагина внесли свой вклад следующие участники:

Ateeq Rafeeq

«RepairBuddy – Repair Shop CRM & Booking Plugin for WordPress» переведён на 4 языка. Благодарим переводчиков за их работу.

Перевести «RepairBuddy – Repair Shop CRM & Booking Plugin for WordPress» на ваш язык.

Заинтересованы в разработке?

Посмотрите код, проверьте SVN репозиторий, или подпишитесь на журнал разработки по RSS.

Журнал изменений

4.1132

Added Stock Code and Manufacturing code with parts selection dropdown
Fix Appointment time slots in booking form
Warranty Claim label if booking type is warranty claim

4.1131

New advanced repair booking system with device, services & appointment selection
New appointments & scheduling module with technician calendar
Security Issues Fixed
Payment through WooCommerce improved

4.1122

Fixed Download PDF to match new job number
Changeable email body for online payment link with QR code also subject
Send payment link through SMS
Receiving issue fixed for WooCommerce Orders until paid

4.1116

Expenses Module

4.1115

Fix cache issue with submissions

4.1114

Digital Signature Workflow
Fixed some bugs

4.1111

Timelog feature
Multiple technicians in single job
New dashboard for technicians, customers, managers and administrators

3.8228

Priority feature in jobs (Medium, normal, high, etc)
Transaction ID in payment
Proper job numbers

3.8224

Added captcha to booking forms and registration form

3.8223

Backend jobs search support if they are even in draft
Filter brands on selected type fixed in booking
Comma issue in slash fixed for names and subjects
Status message in job status emails variables fixed and formating

3.8222

Ability to change labels (case number, delivery date, pickup date, next service date) from settings
New SMS Gateway SMSHosting.it
Device type and brands permission issue fix for shop managers

3.8221

Fix phone number in Job
Fix ability to get advance payment if the balance of job is 0 zero

3.8219

Portugese translation added

3.8218

Improvements to parts and services workflow including fixing several issues

3.8217

Email template fix, Email sending error fix
PDF fonts selection option
Update customer on Status change from Payment adding option

3.8216

Button for book repair in My devices (Customer portal), Customer devices, Single device, Single service, Device Types, Device Brands

3.8215

Fixed WooCommerce payment issue
Round balance conciliation to match WooCommerce order’s total

3.8214

Ability to disable reviews tab from my account customer portal’s section
Security issues fixed, Improved performance

3.8213

Fixings to some known and reported issues

3.8211

Send update to technician when job is assigned to him through email
Parts and variations with parts prices by devices

3.8124

PDF Maker
Appointments calendar module

3.8123

Repair Ticket Feature
Search customers in clients screen
Print or view Payment Receipt
Email Payment Receipt to customer
Repair Estimats in my account sections
Reports date filters fixed

3.8120

wcrb_display_reviews shortcode to display customer reviews
Security fix in update customers
Check status by serial and job id

3.8119

Other service part in booking form
Check status by device serial number

3.8118

Customers can add files from their account to jobs or from status check page

3.8117

Customers can post messages from their account on their jobs

3.8116

Attachment File security resolved

3.8114

Billing address and shipping address for WooCommerce
Fixed reviews star issues
Booking services have ability to add service for each device separately

3.8113

Invoice label in job status each job status can have different invoice label
QR Code problem fixed on repair order
Ability to delete extra fields and files

3.8112

Fix email message of status to remove back slashes
Attachments to show the image view if the type is image
Duplicate existing job option
International phone formatting
Improvement to estimate and job emails to customers and administrators
Post a message on check job status by customer

3.8111

Feedback on job module

3.7985

Fix estimate attachments
New payments section
Ability to deactivate a payment

3.7983

Customer fields compatibility with WooCommerce billing data
Accepts zero decimal option
Tax ID in customer data everywhere.

3.7982

Estimate — Send repair estimate
Estimate — Approval or Rejection email
Estimate — Convert to repair job
Fix triggered fatal error problem on activation
Improved reports option selection ability

3.7981

Technician Jobs Summary — Report
Jobs Summary by Technician — Report
Customer Jobs Summary — Report
Jobs Summary by Customer — Report
Shortcodes in Email and Status messages

3.7980

Customer devices in my account
Change colors options
Register user account option

3.7979

Add serial number to devices in jobs

3.7978

Add device to service, extras, parts and products
Send email to customer on booking

3.7977

Tax Inclusive option
Tax Exclusive option

3.7976

Single device page with services
Single service page with device prices
Single service page with booking feature

3.7975

Действия в списке заданий для печати, редактирования, добавления платежа
E-mail клиента (необязательно)

3.7974

Улучшенные шаблоны e-mail
Добавляйте запчасти на лету
Добавлять услуги на лету
Редактирование устройств
Отправить напоминание по тестовому e-mail

3.7973

Модуль напоминания о техническом обслуживании
Отправляйте напоминания о техническом обслуживании по e-mail
Отправляйте напоминания о техническом обслуживании по SMS

3.7971

Модуль гарантийного ремонта
Модуль дополнительных полей
Вложения файлов в заявку

3.7965

ФИЛЬТР — wc_rb_myaccount_tab_menu_item — ARGUMENT USER ROLE
ФИЛЬТР — wc_rb_myaccount_tab_body — ARGUMENT USER ROLE

3.7961

Несколько устройств в модуле заявок
Добавьте серийный номер устройства при заявке
Добавьте pin-код устройства и отметку при заявке клиентом

3.7957

Действие, добавленное перед проверкой состояния >> wc_rb_before_status_check_result

3.7956

Добавить устройство со страницы ремонта
Отключать услуги в зависимости от типа устройства
Отключать услуги в зависимости от бренда
Отключите услуги для устройств
Группа шорткодов заявок
Улучшенный дизайн программы

3.7954

Возможность замены устройств продуктами woo

3.7953

Оплата на месте (наличными, свайпом, чеком, банковским переводом)
Онлайн-платежи через заказы WooCommerce

3.7952

Интеграция способов оплаты
Фильтр — wc_rb_jobs_action_payments — Param JOBID — Return

3.7951

Функция интеграции SMS-сообщений

3.7946

Настройки раздела «Способы оплаты»
URL-адрес для доступа к статусу ремонта
Настройка страниц по умолчанию для шорткодов

3.7945

Настройки формата денег
Опция разделителя тысяч, опция десятичного оператора, десятичные числа

3.7944

Регистрируйте действия для различной поддержки
Действие — wc_rb_settings_tab_menu_item — Echo
Действие — wc_rb_settings_tab_body — Echo
Фильтр — rb_carregistration_inside_device_wrap_jobs -Return

3.7943

Исправление формата числа

3.7942

j Исправлены проблемы с jQuery во внешнем интерфейсе
Исправлены проблемы с «моя учетная запись» и согласованием заявок

3.7941

Исправлена функциональность внутренней печати

3.794

Функция печати в интерфейсе для заказов
Функция печати в окне проверки состояния
Принятие GDPR в форме предложения и форме заказа

3.793

Добавить адрес в квитанцию ремонта
Добавить адрес в заявку на ремонт
Информация о клиентах в заказах на ремонт
Пользовательское сообщение с благодарностью в наряде на ремонт и заказ-наряде
Фильтр работ по устройствам

3.792

Исправлены проблемы с дизайном, конфликтующие с классами CSS
Исправлено уведомление PHP на странице отчета
Исправьте до округления десятичные дроби

3.791

Исправлена проблема с десятичной дробью в кол-ве услуг и цене

3.79

Используйте формат А4 ИЛИ А5 для квитанции
Добавьте логотип бренда устройства или изображение
Функциональность «Заказать мой сервис» основана на выборе бренда, устройства, сервиса и запчастей
Автоматическое обновление списка клиентов при добавлении нового

3.78

Меню моего аккаунта WooCommerce — Запросить расценки
Меню «Мой аккаунт» в WooCommerce — Заказы на ремонт

3.77

Исправлен процесс активации

3.75

Сделайте этикетку устройства изменяемой
Сделайте этикетку ID/IMEI изменяемой
Поддержка добавления нескольких устройств
Поиск по ID устройства
Поле примечания к устройству
Несколько устройств в заданиях, отчетах, электронных письмах, заказах на ремонт и этикетках также сообщают

3.74

Отключение уведомления по E-mail при добавлении нового пользователя
Генератор префикса номера регистра
Управление длиной номера регистра для строки
Отправляйте клиентам E-mail с информацией об ID установленного вручную

3.72

Исправлены проблемы с безопасностью

3.71

Исправлены незначительные проблемы

3.70

Удаление коротких тегов PHP
Очистка пользовательских данных
Экранирование выводов

3.67

Исправлена проблема с запросом перенаправлений
Раздел отчетов

3.66

Улучшенный адрес для клиента
Улучшенный адрес для технического специалиста

3.65

Поддержка языка RTL
Поддержка языка иврит
Исправлена сортировка базы данных

3.64

Публичная история ремонтов при проверке статуса ремонта
Улучшенный дизайн статуса

3.63

Добавьте компанию в заказ-наряд.

3.62

Распродажа в Черную пятницу заканчивается

3.61

Распродажа в черную пятницу

3.60

Раздел истории работ

3.59

Добавлен бренд устройства на боковую панель(sidebar)
Улучшенный дизайн E-mail
Pin-код /Пароль устройства

3.58

Решена проблема с возможностями и разрешениями пользователя
Поиск товаров WooCommerce с автозаполнением Ajax для больших# количеств товаров

3.57

Исправлена проблема с добавлением десятичных знаков в поля цены.

3.56

Включил идентификатор в выпадающий список клиентов для улучшения поиска
Включить столбец «Устройство» на странице списка заданий
Укажите ID устройства вместе с именем устройства на странице списка ремонта
Поиск ремонта по ID
Фильтр ремонтов по названию устройства

3.55

Столбец базы данных сообщений E-mail о состоянии
Обновить статус ремонта с
Сообщение E-mail добавить новый статус от
Отправьте E-mail о изменённом статусе с новым полем из базы данных.

3.54

Изменение статуса по E-mail, если статус изменился со страницы списка вакансий
Исправлены проблемы с возможностями для техников и менеджеров

1.0

Стартовый выпуск

Great for phone repair business

One of the best Plugins for Repair Shops

GREAT PLUGIN! definitely worth it.

Five-Star Plugin Backed by Six-Star Support

Great Repair Plugin and Best support!

Fantastic Plugin & Amazing Support!