EasyCall ‑ Phone Number & Call

Описание

NEW — Get business phone numbers through the app!

Did you know that customer calls have an average 30%-50% conversion rate?

EasyCall is the easiest, fastest, and most affordable way to create a call center- for customer support, sales, or any other objective. Your customers will now be able to call you with just a single click.

No need for a business phone number

You can use EasyCall’s advanced web based solution to allow customers to call without the need to pay for a phone number. Remove customer’s fear of international call fees with this web to web solution. Soon you’ll also be able to get a phone number through the app.

Connect multiple phone numbers & devices

Connect your different devices to receive push notifications whenever you are not logged in to the dashboard, to never miss a call. You can connect a phone number to receive calls as a regular phone call and start managing incoming calls. Coming soon: Get a dedicated number using EasyCall.

Why do I need a call center?

As a business owner, you probably already understand the importance of customer support. 86% of customers would pay up to 25% more in order to get a better customer support experience. Provide instant voice support with EasyCall, your customers will love you for it, and spend more in your store.

EasyCall’s revolutionary call widget will allow customers to call you without having to type in your phone number, switch to different apps, and most importantly, without interrupting the purchase flow, making it much easier to get phone orders. Native alternative to Sonetel, Aircall, Bitrix, Freshcaller, Ringcentral & Grasshopper

International calls

Since EasyCall is a web based solution, customers can now call you from everywhere in the globe, without worrying about unwanted charges and fees.

Features

  • Buy a phone number
  • Free international calls
  • Agents
  • Departments
  • Connect multiple devices and phone numbers
  • Call forwarding
  • Operating hours
  • Voicemail
  • Make outgoing calls (outbound calls)
  • Call recoding
  • Control widget design
  • Click to call
  • Call button | Call now button | Call us button
  • Advanced call analytics & reporting
  • Gorgias & Crisp integration

Coming Soon

  • Call back button (Callback)
  • Visual IVR
  • Roles — agents and managers
  • Screen sharing
  • Remote control
  • Video calls
  • Call transcripts
  • Capture customer emails/phone number
  • Customer satisfaction surveys (NPS)
  • Live chat
  • Reamzae integration

EasyCall is great for:

  • High ticket items
  • Coffee Shops
  • Lawyers
  • Accountants
  • Personal trainers
  • Designers
  • Agencies & experts
  • Marketers
  • Selling courses
  • Contractors
  • Food deliveries & restaurants
  • Digital products
  • Software & SaaS products
  • Other services

Integrates with

  • gorgias help center, crisp help desk

Скриншоты

  • Let customers call you directly from their browser
  • Get calls directly to your dashboard
  • Connect your widget to your phone number
  • Pick opening hours or only show the widget when you're online!
  • Control the widget design and text
  • Widget on mobile view of website
  • Fully mobile responsive
  • Dashboard available in mobile version

Установка

  1. Install and activate EasyCall plugin on your WordPress website
  2. Login to your EasyCall space
  3. Navigate to «Integrations» in your EasyCall space
  4. Click «Setup» on «WordPress Integration»
  5. Copy «API Key»
  6. Paste it inside «EasyCall» menu in your WordPress admin
  7. Click «Connect». Now your EasyCall space is connected with your site.

Отзывы

20.12.2021
Finally an app that makes it as simple as it should be. Super friendly app and with all the features you actually need, with a nice and helpful support team. Prices are fare, too. Highly recommended!
14.12.2021
We use this tool to manage our agency call center, they make it super simple to buy a phone number and receive calls. They also have very responsive customer support.
14.12.2021
I wish i had an app like this a lot sooner. We are getting way more phone calls and closing more deals. The support team has also been very helpful with a unique problem I was having with my site.
04.11.2021
I love this plug-in and the fact that it's allowing you to purchase phone numbers instantly, manage phone calls and basically create a call center. Support is fast too!
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Журнал изменений

1.0

  • Initial release