Title: FlatRateChat – AI Website Chatbot
Author: FlatRateChat
Published: <strong>06.11.2026</strong>
Last modified: 06.11.2026

---

Поиск плагинов

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# FlatRateChat – AI Website Chatbot

 Автор: [FlatRateChat](https://profiles.wordpress.org/flatratechat/)

[Скачать](https://downloads.wordpress.org/plugin/flatratechat.1.0.0.zip)

 * [Детали](https://ru.wordpress.org/plugins/flatratechat/#description)
 * [Отзывы](https://ru.wordpress.org/plugins/flatratechat/#reviews)
 *  [Установка](https://ru.wordpress.org/plugins/flatratechat/#installation)
 * [Разработка](https://ru.wordpress.org/plugins/flatratechat/#developers)

 [Поддержка](https://wordpress.org/support/plugin/flatratechat/)

## Описание

FlatRateChat adds a small chat bubble to your website. Visitors type a question;
the answer is built only from the public pages of your own site and links the page
it came from. When the answer is not on your site, the bot says so and shows your
contact details (email, phone or contact page) instead of guessing. Like any AI,
it can be wrong sometimes. Your content is not used to train AI models.

The plugin is a connector. It adds the FlatRateChat widget script to your pages 
and shows your plan and usage on one settings page. Everything else (reading your
pages, answering questions, conversations, contact-detail settings, billing) happens
on the FlatRateChat service at flatratechat.com. Nothing is sent to FlatRateChat
until you click **Connect** on the settings page.

**Plans** (chosen and billed in the FlatRateChat dashboard, not through WordPress):

 * **Free**: up to 50 pages read, 100 AI answers a month, no card. At the limit 
   the bubble stays on your site and shows your contact details until the 1st of
   the next month.
 * **Starter, $19/month**: up to 100 pages, 1,000 AI answers a month. 14-day free
   trial on a site’s first paid plan, card required.
 * **Full, $59/month**: up to 500 pages, 5,000 AI answers a month. 14-day free trial
   on a site’s first paid plan, card required.

Paid plans: above the included answers the bot keeps answering at up to 10 answers
an hour until the next monthly cycle, with no overage charges. Your price stays 
locked while you stay subscribed. Plans are billed monthly (no yearly option for
WordPress sites yet). The free trial applies once per website; a site that already
had one starts paid right away, and the dashboard says so before you choose. You
can switch between Starter and Full from the dashboard at any time, and cancel from
the billing page; the site then returns to the Free plan at the end of the period.

**What the bot does**

 * Answers only from your site’s own pages and links the source page under each 
   answer.
 * Says when the answer is not on your site and shows your contact details.
 * Answers in the visitor’s language when they write in another language.
 * Keeps a list of conversations in your dashboard so you can see what people ask.

**What the plugin does on your WordPress site**

 * Adds one settings page: Settings  FlatRateChat.
 * After you connect, loads the widget script `https://flatratechat.com/w.js` in
   the footer of public pages with your site key.
 * Stores four options (site key, a read-only status token, your site host, the 
   connection time). Disconnect or uninstall removes them and tells the service 
   to stop accepting that token.
 * Does not store visitor data, write to your posts, add tracking, or show anything
   outside its own settings page.

### External services

This plugin connects to the FlatRateChat service (https://flatratechat.com), operated
by FlatRateChat. It is required for the plugin to do anything; without a connection
the plugin does nothing on your site.

**What is sent, and when**

 * **When you click Connect** (an administrator action on the settings page): your
   site address (home URL), a one-time random token generated by the plugin, and
   the address of your settings page, so the service can bring you back. On flatratechat.
   com you sign in with your email address. The service then reads the public pages
   of your site (the same way a search engine would, respecting robots.txt) so the
   chatbot can answer from them.
 * **After you connect**: the plugin asks the service for your plan and usage (answers
   this month, pages read) when you open the settings page, at most once every 5
   minutes, using a token that can only read this information. When you click Disconnect
   or delete the plugin, one last request tells the service to invalidate that token.
 * **On your public pages**: the widget script is loaded from flatratechat.com in
   each visitor’s browser. When a visitor opens the bubble and asks a question, 
   the question text, the page they are on, their browser language and an anonymised
   identifier used to limit abuse are sent to the service to produce the answer.
   Visitor questions and the answers are stored as conversations you can read in
   your dashboard. Visitors’ IP addresses are not stored in conversations.
 * **Nothing is sent before you click Connect**, on activation, or from the WordPress
   dashboard other than the settings page described above.

FlatRateChat Terms of Service: https://flatratechat.com/terms
 FlatRateChat Privacy
Policy: https://flatratechat.com/privacy

Answers are generated with a third-party AI model provider under FlatRateChat’s 
agreements; your content is not used to train AI models. Payments for paid plans
are handled by Stripe on flatratechat.com; the plugin never sees card details.

## Скриншоты

[⌊Settings → FlatRateChat before connecting: explanation, plans and the Connect 
button.⌉⌊Settings → FlatRateChat before connecting: explanation, plans and the Connect
button.⌉[

Settings  FlatRateChat before connecting: explanation, plans and the Connect button.

[⌊Signing in on flatratechat.com with your email.⌉⌊Signing in on flatratechat.com
with your email.⌉[

Signing in on flatratechat.com with your email.

[⌊Settings page after connecting: plan, answers used this month, pages read, dashboard
buttons.⌉⌊Settings page after connecting: plan, answers used this month, pages read,
dashboard buttons.⌉[

Settings page after connecting: plan, answers used this month, pages read, dashboard
buttons.

[⌊The chat bubble on a page, with an answer and its source link.⌉⌊The chat bubble
on a page, with an answer and its source link.⌉[

The chat bubble on a page, with an answer and its source link.

[⌊The bot showing contact details when the answer is not on the site.⌉⌊The bot showing
contact details when the answer is not on the site.⌉[

The bot showing contact details when the answer is not on the site.

[⌊The FlatRateChat dashboard with the Free, Starter and Full plans.⌉⌊The FlatRateChat
dashboard with the Free, Starter and Full plans.⌉[

The FlatRateChat dashboard with the Free, Starter and Full plans.

## Установка

 1. Install the plugin from the WordPress plugin directory, or upload `flatratechat.
    zip` under Plugins  Add New  Upload Plugin.
 2. Activate it.
 3. Go to **Settings  FlatRateChat** and click **Connect to FlatRateChat**.
 4. On flatratechat.com, enter your email and click the sign-in link we email you, 
    then confirm which site to connect. Your site is created on the Free plan and you
    are brought back to WordPress.
 5. The chat bubble appears on your site. Reading your pages takes a few minutes; the
    settings page shows the progress.

To upgrade, open the dashboard from the settings page and choose Starter or Full.
To remove the bubble, click **Disconnect** or deactivate the plugin.

## Часто задаваемые вопросы

### Does the plugin send anything before I connect?

No. Installing and activating the plugin does not contact FlatRateChat. The first
request is made when an administrator clicks Connect.

### Where does the bot get its answers?

Only from the public pages of your own website that FlatRateChat has read. It does
not browse the web and does not use other sites. Each answer links the page it came
from.

### What happens when the answer is not on my site?

The bot says it does not have that information on this website and shows your contact
details: an email, phone number or contact page. You set these in your FlatRateChat
dashboard; the service also suggests the ones it found on your site.

### Can the bot be wrong?

Yes, sometimes, like any AI. Answers are limited to your own pages and link the 
source so visitors can check. Review conversations in your dashboard and fix the
page if an answer was off.

### What does the Free plan include?

Up to 50 pages read and 100 AI answers a month, no card required. At the limit the
bubble stays on your site and shows your contact details until the counter resets
on the 1st.

### How do I upgrade, switch plans or cancel?

In your FlatRateChat dashboard (Settings  FlatRateChat  Open dashboard). Starter
is $19/month and Full is $59/month. The first paid plan for a website starts with
a 14-day free trial; if the site already had a trial, the plan starts paid right
away and the dashboard tells you before you choose. Switching between Starter and
Full takes effect immediately; the difference for the rest of the period is added
to or credited on your next invoice. Cancel from the billing page; the site returns
to the Free plan at the end of the period.

### Does the plugin slow down my site?

It adds one small asynchronous script in the footer. The chat itself runs on FlatRateChat’s
servers.

### Does it work with page builders and caching plugins?

Yes. The script is added with the standard WordPress footer hook, so it works with
any theme or builder that calls `wp_footer()`. Cached pages keep working because
the widget talks to FlatRateChat directly.

### Which languages does it answer in?

The bot answers in the language the visitor writes in, even when your site is in
another language.

### How do I remove everything?

Click Disconnect (removes the script and the stored key from this site and invalidates
the token on the service) or delete the plugin (does the same). To delete your FlatRateChat
account and your site’s content on the service, use the delete option in your FlatRateChat
dashboard.

## Отзывы

Нет отзывов об этом плагине.

## Участники и разработчики

«FlatRateChat – AI Website Chatbot» — проект с открытым исходным кодом. В развитие
плагина внесли свой вклад следующие участники:

Участники

 *   [ FlatRateChat ](https://profiles.wordpress.org/flatratechat/)

[Перевести «FlatRateChat – AI Website Chatbot» на ваш язык.](https://translate.wordpress.org/projects/wp-plugins/flatratechat)

### Заинтересованы в разработке?

[Посмотрите код](https://plugins.trac.wordpress.org/browser/flatratechat/), проверьте
[SVN репозиторий](https://plugins.svn.wordpress.org/flatratechat/), или подпишитесь
на [журнал разработки](https://plugins.trac.wordpress.org/log/flatratechat/) по 
[RSS](https://plugins.trac.wordpress.org/log/flatratechat/?limit=100&mode=stop_on_copy&format=rss).

## Журнал изменений

#### 1.0.0

 * First release: Connect flow with confirmation, widget script, plan and usage 
   on the settings page, Disconnect and uninstall clean-up.

## Мета

 *  Версия **1.0.0**
 *  Обновление: **22 часа назад**
 *  Активных установок: **Менее 10**
 *  Версия WordPress ** 6.0 или выше **
 *  Совместим вплоть до: **7.1.4**
 *  Версия PHP ** 7.4 или выше **
 *  Язык
 * [English (US)](https://wordpress.org/plugins/flatratechat/)
 * Метки:
 * [AI](https://ru.wordpress.org/plugins/tags/ai/)[AI Chatbot](https://ru.wordpress.org/plugins/tags/ai-chatbot/)
   [chatbot](https://ru.wordpress.org/plugins/tags/chatbot/)[customer support](https://ru.wordpress.org/plugins/tags/customer-support/)
   [faq](https://ru.wordpress.org/plugins/tags/faq/)
 *  [Дополнительно](https://ru.wordpress.org/plugins/flatratechat/advanced/)

## Оценки

Пока что нет ни одного отзыва.

[Ваш отзыв](https://wordpress.org/support/plugin/flatratechat/reviews/#new-post)

[Посмотреть всеотзывы](https://wordpress.org/support/plugin/flatratechat/reviews/)

## Участники

 *   [ FlatRateChat ](https://profiles.wordpress.org/flatratechat/)

## Поддержка

Есть что сказать? Нужна помощь?

 [Перейти в форум поддержки](https://wordpress.org/support/plugin/flatratechat/)