Sendcloud | The all-in-one shipping platform for WooCommerce


Sendcloud | The all-in-one shipping platform for WooCommerce

SendCloud enables more than 15,000 e-commerce businesses to save time, effort and money to their most crucial process: shipping.

Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal.

Get your store ready for international growth with the scalable SendCloud shipping platform.

Combine carriers and shipping methods

Why rely on one carrier when you have different shipping needs? Activate up to +30 international carriers and switch with one click between them. Choose to upload your own carrier contract or ship directly with any carrier using our pre-negotiated shipping rates.

Supported carriers:
* DHL Express
* PostNL
* bpost
* Correos
* Correos Express
* Poste Italiane
* Colissimo
* Mondial Relais
* Colis Privé
* Lettre Suivie
* Chronopost
* Austrian Post
* Deutsche Post
* Sandd
* Red Je Pakketje

Benefit 1: Increase conversion with an optimised checkout

Offer customers the best carrier and delivery options at checkout. Easily integrate all carrier service point pickers, offer home delivery, same day delivery, evening delivery, and any other delivery method you can think of.

Benefit 2: Automate and ship your packages in minutes

Automate and streamline your shipping, picking and packing process and customise your workflow to save time and money.
* Print shipping labels in bulk from your order overview.
* Create your own custom automation rules to ship error free.
* Use our picking solution to manage order processing, picking and packing effortlessly.
* Go Global. Automatically generate (paperless) customs documents.
* Schedule pickups or drop off your packages.

Benefit 3: Exceed customer expectations with branded tracking mails and tracking pages

Superb customer experiences drive brand loyalty and consumer trust, perhaps non more than the delivery experience.
* Customise tracking with your logo, text and brand colours.
* Add a promotional banner and your Instagram feed to your tracking page.
* Send the right message at the right time.
* Go global with automated multi-language tracking mails and pages.

Benefit 4: Return portal that drives customer loyalty and growth

Returns are inevitable and can be a bottleneck for retention and growth. 95% of customers that have a good returns experience report they would buy again, make sure you nail it.
* Self-service branded return portal
* Offer multiple refund methods.
* Get a full overview of return shipments.
* Get insights in the return reasons.
* Designed to help you scale globally.


  • Offer all shipping methods
  • Print shipping labels in one click
  • Automatically send tracking notifications
  • Automate your returns process
  • See shipment statuses in one overview
  • Process orders faster with on-screen packing slips
  • Automatically select the right shipping method


General instructions

  1. Upload the plugin files to the /wp-content/plugins/sendcloud directory,
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
    or install the plugin through the WordPress plugins screen directly (recommended).
  3. Activate your WooCommerce integration with service point support in the
    SendCloud Panel. Please, refer to Integrations section in the
    support page for more information about this.

WooCommerce 2.5.x

  1. Go to WooCommerce->Settings->Shipping->Service Point Delivery
  2. Check the Enable this shipping method
  3. You may change your shipping costs by setting a new value for the Cost field.
  4. Click Save changes

WooCommerce 2.6.x, 3.x.x

  1. Go to WooCommerce->Settings->Shipping
  2. Use the Add shipping method button in the Shipping Zones listing and
    select Service Point Delivery from the drop down menu.
  3. You should see Service Point Delivery in the Shipping Method(s) column of the
    Shipping Zones list.
  4. You may change your shipping costs by clicking in the Service Point Delivery
    and setting a new value for the Cost field.
  5. Click Save changes

Checking the installation

Your customers should be able to select Service Point Delivery in the checkout
page, alongside with a button labeled Select Service Point.

Часто задаваемые вопросы

Do I need a SendCloud account to use this plugin?

Yes. In order to connect, you must register for an account and then, follow the installation

What is a service point?

Service Points are places that accept packages to be retrieved later by the customer.
e.g. A grocery store near your house or work may accept those packages.


After days or research and contacts with support, I discover that the checkout feature (i.e. showing shipping options) is only for Pro accounts! Plus, there are no default carriers (pre-negotiated costs) as they claim there are. They'd be more honest if they remove the Essential plan as it's a non-existing plan (I mean, it doesn't even show you how the Pro features work, it's just a blank dashboard). Plans are not expensive but there's no way of checking how they work. By the way, it doesn't work for marketplaces and only allows one sender address (I mean, if you have more than one physical store, you cannot include them). Should I say more? At least they had the decency to wipe out database tables on uninstall.
For my purpose it works really good. No problems, good support, love it.
Provider to run away from if you care about your business. The integration is user-friendly, the prices are not necessarily the best, and to be honest, that's where it ends. The big problem is that we have had parcels declared lost by their carriers for months for which we have never received any compensation, even after many reminders without any concrete action from Sendcloud ... In other words, they pocket their commissions + the insurances that we pay to finally let the files drag on until they hope that the customer will give up. After a lot of money lost in the wilderness, we finally opted to stop the haemorrhage by urgently stopping with this clearly dubious service provider.
I've been using Sendcloud for a while now, and always via their site. With setup on WP/Woo I discovered that the only communication is from Woo to Sendcloud. I'd like to print labels directly from the WP-admin page, instead of having another step, so I need some form of communication from Sendcloud to Woocommerce. That being said, the implementation was easy, linking was easy, and everything I did in the past, I can now do without having to create new orders manually. If everything that I'm able to do via Sendcloud was able to do via WP, this would be the ultimate plugin. Right now, it's close, but no cigar.
Very easy going tool to create shipments for orders coming from various different webshops all integrated into a single panel. Every now and then there's some technical disturbances that are usually solved pretty quickly by customer services and/or developers. Worth checking out if you're fulfilling orders for multiple webshops from the same origin address.
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Журнал изменений


  • Fix — Updated translations.
  • Fix — Service points delivery (with same free shipping threshold) are now all visible at checkout.


  • Fix — Fixed rendering Nominated day.


  • Fix — Enabled compatibility with Woo Funnels plugin to fix Service points Sendcloud.


  • Add — Introduced compatibility with the Sendcloud Checkout module giving users the best delivery options.
    Sendcloud Checkout module allows for the following:
    Set up delivery options and customize them.
    Set the pricing for the delivery options based on weight classes.
    Offer time slots for delivery which are sensitive to cut-off times.
  • Fix — Bug fixes related to compatibility Sendcloud Servicepoints for Woocommerce version 3.


  • Added support for WordPress 5.3


  • Added support for WordPress 5.2.3


  • Rebranding


  • Add support to WooCommerce 3.5.5


  • Fix translations


  • Add carrier selection for service point shipping method
  • Fix translations


  • Improve WooCommerce 3.x.x compatibility


  • Made permalink checks less strict


  • Add support for custom site url’s


  • Made this plugin compatible with CloudFlare Rocket


  • This plugin is now compatible with WooCommerce 3.0.x


  • Added support for preventing the customer to ship to a service point when one of the items is too big.


  • Service Point Shipping method can be set as free after certain amount of the order
  • Add translation to select service point button


  • Compatible with PHP 5.3
  • Connect with SendCloud on new tab


  • Added mo translation files


  • Fix redirection to SendCloud Panel


  • Fix headers on autoconnect


  • Improved readme, documentation and screenshots


  • Add auto connect button


  • Add service point address on email


  • Integrate WooCommerce with an existing SendCloud account enabling service point delivery
    locations to be selected at the checkout.