Reclamio

Описание

Reclamio helps businesses receive and manage consumer complaints from their WordPress site.

Included features

  • Public complaints form using the [reclamio_form] shortcode.
  • Admin screens for pending and answered claims.
  • Sequential claim numbering and PDF generation.
  • Standard email notifications to the consumer and business.
  • Up to five consumer attachments, with a 3 MB limit per file.
  • Reports and CSV export.

Claim records use the existing Reclamio database table structure. Files generated by Reclamio are stored in the site’s uploads directory under reclamio_files.

The free plugin has no license activation requirement and does not connect to WHMCS. Its upgrade page links to the Reclamio plans page.

Privacy

Reclamio stores the consumer details and claim information entered into the public form in the site’s WordPress database. Uploaded documents and generated PDFs are stored in the site’s uploads directory. The site administrator is responsible for publishing an appropriate privacy notice and retaining claim records according to applicable requirements.

Установка

  1. Upload the reclamio folder to the /wp-content/plugins/ directory, or install the ZIP through the Plugins screen.
  2. Activate Reclamio in the WordPress Plugins screen.
  3. Open Reclamio > Configuración and enter the business details and email address.
  4. Add [reclamio_form] to the page where the complaints form should appear.

Часто задаваемые вопросы

Where are complaint records stored?

Claim records are stored in the WordPress database using Reclamio’s existing table structure. PDFs and attachments are stored in wp-content/uploads/reclamio_files/.

How do I add the form to a page?

Add the [reclamio_form] shortcode to the page content.

Does Reclamio send data to an external license service?

No. Reclamio Free does not require license registration or send license data to WHMCS. Standard messages are sent through the site’s configured WordPress mail system to the consumer and the business address entered by the administrator.

Where can I learn about the paid plans?

Open Reclamio > Configuración > Licencia, or visit https://reclamio.pe/#planes.

Отзывы

Нет отзывов об этом плагине.

Участники и разработчики

«Reclamio» — проект с открытым исходным кодом. В развитие плагина внесли свой вклад следующие участники:

Участники

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Журнал изменений

1.0.6

  • Addressed the latest Plugin Check findings for prepared report queries, validated settings inputs, file uploads, and read-only nonce notices.

1.0.5

  • Hardened request validation, upload handling, SQL placeholders, and CSV output based on the latest Plugin Check report.
  • Removed production debug logging and prefixed dashboard variables.

1.0.4

  • Normalize the plugin directory name to the WordPress.org slug.

1.0.3

  • Updated bundled Dompdf to 3.1.6.

1.0.2

  • Updated bundled Dompdf source.

1.0.1

  • Security and WordPress.org review updates.

1.0.0

  • Initial Reclamio Free release.

The Free and Pro editions share the same database records. Keep only one edition active on a site at a time.