Описание
Publication CRM is a high-performance, VIP-compliant custom customer relationship management (CRM) and contact form system designed specifically for digital publications, online magazines, newsrooms, and media businesses.
Unlike bloated all-in-one CRM solutions that introduce heavy external dependencies and slow down site performance, Publication CRM provides an accessible, lightweight inquiry capture form coupled with a clean, responsive editorial administration dashboard. It captures incoming inquiries directly into custom database tables, aggregates communication history by contact email, and keeps editorial teams notified immediately.
Features
- Centralized Contact Management: Automatically aggregates repeat inquiries by contact email, tracking cumulative lead volume and communication history without duplicating records.
- CRM Dashboard: Real-time KPI metrics (Total, New, Contacted, Qualified, Converted, and Lost) alongside a table of recent inquiries with relative timestamps.
- Accessible Contact Form: Semantic HTML5 frontend contact form embeddable anywhere using the
[publication_contact_form]shortcode, complete with accessible labels, keyboard navigation, and live ARIA alert feedback. - Dual Submission Handlers: Asynchronous AJAX form processing with automatic non-AJAX POST fallback for environments without JavaScript enabled.
- Editorial Inquiry Categorization: Built-in routing for Editorial pitches, Advertising inquiries, Strategic Partnerships, Feedback, and General questions.
- Real-Time Email Notifications: Immediate email alerts dispatched to configured editorial or business desks whenever a visitor submits an inquiry.
- Built-in Spam Protection: Silent honeypot bot trap prevents spam submissions without annoying users with intrusive third-party captchas or trackers.
- Administrative Search & Filtering: Fast search across contact names, emails, companies, and subjects, combined with status and category filtering.
- Lead Detail Management: Dedicated admin view to inspect full message bodies and transition leads through the status lifecycle.
- Secure WordPress VIP Standards: Full nonce verification, input sanitization, output escaping, parameterized SQL queries, and strict administrator capability checks (
manage_options). - Clean & Safe Uninstallation: Cleanly preserves user data by default, with an optional hard-reset toggle in settings to drop custom tables on uninstall.
- 100% Internationalized (i18n): All UI strings and notices are localized with complete text domain support and an included POT translation catalog.
Скриншоты
Установка
- Upload the
publication-crmplugin folder to the/wp-content/plugins/directory, or install directly through the WordPress Plugins dashboard (Plugins > Add New). - Activate the plugin through the Plugins screen in WordPress.
- Upon activation, custom high-efficiency database tables are created automatically, and a default
/contact/page containing the shortcode[publication_contact_form]is generated if it does not already exist. - Navigate to CRM > Settings in the WordPress admin menu to configure your email notification address and spam protection preferences.
- Embed the shortcode
[publication_contact_form]on any page or post to display the contact form.
Часто задаваемые вопросы
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Where can I access Publication CRM in the WordPress admin?
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Publication CRM adds a top-level CRM menu in the WordPress administration sidebar, containing sections for Dashboard, Leads, Contacts, and Settings.
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How do I embed the contact form on my website?
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Place the shortcode
[publication_contact_form]on any WordPress page, post, or block editor shortcode block. Upon plugin activation, a/contact/page is also generated automatically if it did not previously exist. -
Does Publication CRM store contacts in WordPress?
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Yes. All inquiries and contact profiles are stored securely in your WordPress database in dedicated, optimized tables (
wp_publication_crm_leadsandwp_publication_crm_contacts). Contact profiles are automatically created or synchronized based on the submitter’s email address. -
Can I configure who receives lead notification alerts?
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Yes. Navigate to CRM > Settings in your WordPress admin menu and enter the email address that should receive new submission alerts. If left blank, notifications default to your WordPress site administrator email.
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Is the plugin compatible with WordPress VIP standards?
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Yes. Publication CRM is developed following WordPress VIP best practices: strict input sanitization, contextual output escaping, prepared database queries via
$wpdb->prepare(), nonce verification on all mutation requests, user capability checks (manage_options), and zero external render-blocking scripts or stylesheets. -
Does Publication CRM track user data or load external scripts?
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No. Publication CRM runs entirely on your server, loads zero external third-party assets or CDNs, and performs no remote tracking or telemetry.
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What happens to CRM data when the plugin is deleted?
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By default, all leads, contacts, and configuration options are preserved to prevent accidental data loss. If you wish to delete all data upon plugin removal, enable the «Uninstall Cleanup» option in CRM > Settings before deleting the plugin.
Отзывы
Нет отзывов об этом плагине.
Участники и разработчики
«Publication CRM» — проект с открытым исходным кодом. В развитие плагина внесли свой вклад следующие участники:
Участники
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Журнал изменений
1.0.0
- Initial public release approved for the WordPress.org plugin directory.
- Added high-efficiency custom database schema for leads and contacts tracking.
- Added accessible frontend contact form with AJAX submission and non-AJAX POST fallback.
- Added CRM dashboard with real-time status KPI metrics and recent inquiries overview.
- Added leads management interface with search, status filtering, category filtering, and pagination.
- Added lead detail view with complete message body and status transition workflow.
- Added contacts directory aggregating multiple inquiries by email address.
- Added instant email alerts dispatched via wp_mail to configured editorial or admin address.
- Added built-in silent honeypot spam protection.
- Added settings screen for alert email configuration and optional uninstallation data cleanup.
- Added full internationalization support with POT translation catalog.